Q:What types of CNC cutting services do you offer? 

A:We specialize in Waterjet cutting and laser cutting services, providing high precision and versatility for a wide range of materials.

A:Our waterjet cutting can handle materials like metal, stone, glass, and plastics, while our laser cutting is ideal for thin metals, acrylic, wood, and textiles.

Q:Do you sell complete CNC cutting machines? 

A:Yes, we offer a variety of complete CNC cutting machines tailored to both waterjet and laser cutting applications.

Q:What spare parts do you provide for your machines? 

A:We supply a comprehensive range of spare parts for both waterjet and laser cutting machines, ensuring your equipment runs smoothly.

Q:Can you provide customized solutions for specific cutting needs? 

A:Absolutely! We work closely with clients to develop customized cutting solutions that meet their unique requirements.

Q:What is your typical turnaround time for cutting projects? 

A:Turnaround time varies based on project size and complexity, but we strive to complete most projects within 3-4 weeks.

Q:How do I submit a design for cutting? 

A:You can submit your design files in formats such as DXF, DWG, or PDF through our email or online portal.

Q:Do you offer prototyping services? 

A:Yes, we provide prototyping services to help you test and refine your designs before full production.

Q:What industries do you serve? 

A:We serve a wide range of industries, including aerospace, automotive, construction, signage, and artistic applications.

Q:How do you ensure the quality of your cutting services? 

A:We have strict quality control processes in place, including equipment calibration and regular inspections to ensure precision and quality in every cut.

Q:What payment options do you accept? 

A:We accept various payment methods, including credit cards, bank transfers, and PayPal. Specific terms can be discussed during the quotation process.

Q:Can you assist with installation and setup of machines? 

A:Yes, we provide installation and setup services for all our cutting machines to ensure they are operational from day one.

Q:Do you offer training for operating your machines? 

A:Yes, we provide comprehensive training sessions for operators to ensure they are proficient in using our waterjet and laser cutting machines.

Q:How can I get a quote for my project? 

A:To receive a quote, please provide us with your project details, including material type, dimensions, and any specific requirements via our contact form or email.

Q:What support do you offer after purchase? 

A:We offer ongoing technical support, maintenance services, and access to spare parts to ensure your machines continue to operate effectively.